Shipping policy

Shipping Policy

DreamHomeAroma.com orders are processed and shipped on business days (Monday - Friday, excluding major holidays). Allow 5-8 business days for standard delivery. 

If an item selected is temporarily out of stock at the time of your order, you will be notified via email and advised of the expected ship date of the backordered item. Backordered items are shipped as soon as they are available.

Shipping details for subscription items can be viewed and edited by creating an account, logging in, and visiting the 'Manage Subscription' dashboard. You may pause and postpone shipping dates for these types of orders as needed. 

Damaged Items 

When your order arrives, please inspect the box for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please submit a request through Customer Service via Email at support@dreamhomearoma.com